Ever wondered about your unique Customer Code? Think of it as your personal key to your Oklute account. This special alphanumeric code, also known as your User ID, is exclusively visible within your private account area and is only shared with you and authorized Oklute personnel.
This code is crucial for verifying your identity and safeguarding your interactions with our support team. When we reach out, we'll share this code as a confirmation that you're speaking with a legitimate Oklute representative.
Finding Your Code is Easy:
Log in: Directly access your Dashboard by entering your email and password.
Look Up: Your unique Customer Code will be presented prominently at the top of your Dashboard.
Alternatively, after logging in, you can click the profile icon (usually in the top corner) and select "Dashboard" to find it.
Keeping It Safe: Your Customer Code is your assurance of secure communication with Oklute. Please store it securely and use it whenever requested. This helps us quickly pinpoint your account and provide you with efficient support.
Have questions or need assistance? We're always here to help!