Can the Oklute Sales Team Contact Me?

Oklute may occasionally contact active users to share platform updates, promotional offers, plan upgrades, or renewal opportunities. To ensure transparency and user security, all communications follow strict and verifiable verification procedures.

This article explains how these contacts work and how you can verify their authenticity.

Does Oklute Contact Users for Promotions?
Yes. The Oklute Sales Team may contact active customers to share special promotions, seasonal offers, subscription renewals, or upgrade opportunities.

All communications are carried out through official and clearly identifiable channels only.

Which Channels Does Oklute Use to Contact Users?

The Sales Team may reach out through the following official channels:
•    WhatsApp/Telegram: Messages sent from verified Oklute business numbers
•    Email: Messages sent from official domains ending in @oklute.com
•    SMS: Messages sent to the phone number registered in your account

Any communication outside these channels should be treated with caution.

How Can I Verify That the Contact Is Really from Oklute?
Every official communication includes a Customer Code, which is a unique identifier linked to your account.

Our team may reference this code during conversations to confirm authenticity. Since only you and the internal Oklute system can access it, this helps ensure you are speaking with a genuine representative.

You can find your Customer Code in your account area under:
My Account → Private Area → Customer Code

Will Oklute Ever Ask for Sensitive Information?
No. Oklute will never ask for sensitive information such as your account password, full banking details, credit card information, or payments through unofficial links.

If you receive such a request, do not share any information and report it immediately to Support.

What Can the Sales Team Offer?
During official communication, the Sales Team may share:
•    Promotional discounts on advertising plans
•    Limited-time seasonal offers
•    Early renewal benefits
•    Visibility upgrades or enhanced listing features
•    Bonus credits or loyalty rewards

These offers are always shared through verified channels.

Can I Stop Receiving Marketing Contacts?
Yes. You can opt out of marketing communications at any time by informing the representative directly or contacting Oklute Support.

Your preference will be recorded and respected.

What Should I Do If a Message Looks Suspicious?
If you receive a message that does not include your Customer Code, asks for sensitive information, or appears suspicious, you should:
•    Avoid sharing any personal or financial details
•    Save the contact information for reference
•    Report the case to Oklute Support immediately

Need Help?
If you are unsure about any communication you receive, please contact the Oklute Support team through official channels. We are always here to help.